QDegrees Services, we are a business consulting and product innovation company. We empower our clients to enhance customer satisfaction and loyalty by leveraging the customer experience.
Our vision is "to make customer experience simple yet effective by innovative CX models, utilizing the power of digitization and human intelligence…”
We specialize in,
• Empowering your businesses to enhance customer lifecycle
• Customer Journey Mapping, Voice of Customer and Research
• Developing world class AI based IT products
• Enterprise level application development & consulting
Our in-house SaaS based products:
1. Survey CXM: NPS Survey Software
2. DoYourSurvey: DIY Research Tool
3. QAViews: Interaction Audit Tool
4. SamparQ: Employee Engagement Platform
5. glueple: Human Resource Management System
6. ChecklisTree: Online checklist creation & management
7. shopperXM
Our consulting services
1. Mystery Shopping and Compliance audits,
2. Interaction Audits (Calls, email social media, chats)
3. Process writing and re-engineering
4. ISO Consulting
5. Competition Benchmarking
6. Market Research
7. Contact center operations
8. Fleet management & field services
With over 60+ delighted clients, 160+ ongoing projects, 8 SaaS-based products, and an ever-growing team of experts, QDegrees Services is well on its way to becoming the global leader in customer experience strategy and deployment.
Finally, we are all about “Creating Happy Customers…”
Our vision is "to make customer experience simple yet effective by innovative CX models, utilizing the power of digitization and human intelligence…”
We specialize in,
• Empowering your businesses to enhance customer lifecycle
• Customer Journey Mapping, Voice of Customer and Research
• Developing world class AI based IT products
• Enterprise level application development & consulting
Our in-house SaaS based products:
1. Survey CXM: NPS Survey Software
2. DoYourSurvey: DIY Research Tool
3. QAViews: Interaction Audit Tool
4. SamparQ: Employee Engagement Platform
5. glueple: Human Resource Management System
6. ChecklisTree: Online checklist creation & management
7. shopperXM
Our consulting services
1. Mystery Shopping and Compliance audits,
2. Interaction Audits (Calls, email social media, chats)
3. Process writing and re-engineering
4. ISO Consulting
5. Competition Benchmarking
6. Market Research
7. Contact center operations
8. Fleet management & field services
With over 60+ delighted clients, 160+ ongoing projects, 8 SaaS-based products, and an ever-growing team of experts, QDegrees Services is well on its way to becoming the global leader in customer experience strategy and deployment.
Finally, we are all about “Creating Happy Customers…”
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- Want to wow your customers and boost loyalty?
This bookstore owner's 9 proven strategies can help your business thrive. By getting to know her customers, empowering staff, soliciting feedback, and tracking metrics, she creates a magical experience. Learn how understanding your customers, engaging employees, gathering insights, and measuring CX drives growth. Read more: https://www.qdegrees.com/blog/9-proven-customer-experience-strategies-unveiledWant to wow your customers and boost loyalty? This bookstore owner's 9 proven strategies can help your business thrive. By getting to know her customers, empowering staff, soliciting feedback, and tracking metrics, she creates a magical experience. Learn how understanding your customers, engaging employees, gathering insights, and measuring CX drives growth. Read more: https://www.qdegrees.com/blog/9-proven-customer-experience-strategies-unveiled0 Comments 0 Shares - Talking about customer churn, the prevention is to retain customers. However, it doesn't mean you should not focus on onboarding new customers, but that's costly. So, to maintain profitability, you should also retain them to turn them into profitable deals. That's why most churn prevention strategies are about how to retain customers. So let's have a look at them.
<a href="https://www.qdegrees.com/blog/mastering-customer-churn-strategies-for-retention-and-growth/">Mastering Customer Churn: Strategies for Retention and Growth
</a>
Talking about customer churn, the prevention is to retain customers. However, it doesn't mean you should not focus on onboarding new customers, but that's costly. So, to maintain profitability, you should also retain them to turn them into profitable deals. That's why most churn prevention strategies are about how to retain customers. So let's have a look at them. <a href="https://www.qdegrees.com/blog/mastering-customer-churn-strategies-for-retention-and-growth/">Mastering Customer Churn: Strategies for Retention and Growth </a>
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