Monitoring is a time-consuming task for a business. As an MSP, you can take on the role of monitoring an organization’s network performance, quality, and downtimes, remediating issues quickly when they arise—often before end users realize there is an issue.

As an MSP, you will work with individual organizations to understand their unique requirements and ensuring that their IT systems fully support their business objectives. As part of this, you’ll need to keeping an eye on more general industry trends to make sure your customers remain on the cutting edge. As an MSP you may be required to set up cloud or other outsourced infrastructure, wireless and mobile networking, and virtualization solutions.

As an MSP, you can remove the compliance burden for your customers with thorough assessments. When it comes to network vulnerabilities, logging practices, cloud computing, and industry-specific policies, it’s important you are prepared to provide appropriate guidance and support around compliance.

one thing every MSP should provide is regular reporting in the form of data analytics to help customers evaluate their network performance and other KPIs. You can prove your worth as an MSP by providing an unbiased snapshot of workflows and suggestions for improvement. Where can the business take advantage of automation or better software? What trends are causing lost productivity, and how is it impacting the bottom line?

More info: What is the Border Gateway Protocol (BGP)