Unlocking the Digital Future: Next Generation OSS and BSS Market

The Next Generation OSS (Operational Support System) and BSS (Business Support System) Market is on a rapid ascent. By 2029, it's expected to reach a staggering US$ 150.8 billion, growing at an impressive Compound Annual Growth Rate (CAGR) of 16.12% during the forecast period.

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Driving Forces in the Market

Digitalization has ushered in an era of technological innovation, leading to the adoption of digital devices, such as smartphones, tablets, laptops, and more. This surge in digital device usage has, in turn, created an unprecedented demand for high-speed internet connectivity. In response to this demand, Communication Service Providers (CSPs) are turning to Next Generation OSS and BSS systems to analyze customer preferences, pricing trends, data packages, and more. These systems help CSPs stay competitive in the market.

Next-generation OSS/BSS systems offer a suite of services, including billing, Customer Relationship Management (CRM), performance management, fault management, and network operations. Moreover, the advent of 5G networks and the adoption of advanced technologies like cloud computing, Internet of Things (IoT), Artificial Intelligence (AI), and Machine Learning (ML) are further fueling the demand for network connectivity and high-speed internet.

Telecom operators understand that the success of 5G networks hinges on advanced OSS/BSS systems. According to reports, a significant 72% of communication service providers believe that the growth of 5G revenue relies on advanced OSS/BSS systems, further boosting the Next Generation OSS and BSS market globally. These systems also play a crucial role in detecting and managing network faults.

Next Generation OSS and BSS Market Regional Insights

Next Generation OSS and BSS Region witnessed the highest market share in 2022 and is expected to boost significant growth during the forecast period. The increase in demand in the region is driven by stringent norms & regulations, and supporting government policies is to be an important driver of the Next Generation OSS and BSS Market over the forecast period. The Next Generation OSS and BSS market report includes market revenue, geographical situation opportunities, press releases, and an in-depth analysis of the business structure. Several reasons are projected to be advantageous for the region's Next Generation OSS and BSS market, including the region's increasing aging population, well-developed healthcare infrastructure, supportive governmental policies, and accessibility of medical policy.

Segment Analysis

Revenue Management: This segment is expected to experience the highest growth with a CAGR of 16.12% during the forecast period. The focus on billing, settlement, and revenue generation is paramount. Real-time billing and charges are critical for CSPs, allowing them to charge for voice, data, network infrastructure, and more from other operators. Analytical tools and advanced technologies enable telecommunication companies to keep pace with current trends and customer demand, further driving market growth.

by Architecture Type
Revenue management
Service fulfillment
Customer management
Account management
Service assurance
Network management systems
by Network
Cable and satellite
Fixed and wireless
Mobile
Mobile virtual network enabler (MVNE)
Others

 Next Generation OSS and BSS Market Key Players

1. Hewlett Packard Enterprise
2. Huawei Technologies Co., Ltd.
3. Capgemini
4. Accenture plc.
5. Amdocs, Inc.
6. CSG Systems International, Inc.
7. Oracle Corporation
8. IBM Corporation
9. Log Net Systems Ltd.
10. Dorado Software
11. Sigma Systems
12. Elitecore Technologies
13. Formula Telecom Solutions
14. Texas Instruments Incorporated
15. Magnaquest Technologies

Regional Insights: A Global Perspective

Europe and North America: These regions are the most attractive markets for Next Generation OSS and BSS. The U.S. is a dynamic user in North America, while the U.K. leads the way in Europe. Industries in developed countries, especially in the oil and gas sector, are heavily investing in worker safety.
Emerging Markets: Developing countries also present opportunities for small- and medium-sized organizations to invest in Next Generation OSS and BSS. The commitment to safety is universal, and businesses are recognizing the importance of HSE services.

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